Benioff said Wiley can use the platform to "directly expand their customer service ... we're building the data, and now we're deploying agents." Salesforce beat Wall Street's expectations when ...

These are some of the biggest announcements to come out of Salesforce’s annual Dreamforce event, held in the San Francisco-based customer data platform vendor’s hometown. The conference runs ...

Agentforce is designed to carry out many of the early stages of an interaction before producing a summary for a human agent ...

Unlike other agent platforms that require complex data integration and custom automation builds, Agentforce is already built into the Salesforce Platform. Customers can instantly turn their existing ...

is connected to the Salesforce Customer 360 system and underlying Salesforce Customer Data Platform, making it possible to analyze customer data – including sales data, service case data and ...

and compliance of customer data across its platform. Salesforce previews new XGen-Sales model, releases xLAM family of LLMs September 6, 2024: The XGen-Sales model, which is based on the company ...

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering ...

Salesforce Inc. today announced the general availability of Agentforce, its suite of tools for building autonomous artificial intelligence agents to augment work for enterprise employees worldwide.

Salesforce introduces Agentforce, a new feature that uses advanced reasoning to create autonomous AI agents capable of ...

By upgrading to TipRanks Premium, you will gain access to this exclusive data ... customer service and support, marketing automation, digital commerce, community management, collaboration, ...

Firmable, Australia's leading B2B database platform, has launched a new customer relationship management (CRM) integration ...

With Agentforce, Salesforce's trusted platform, organizations can bring humans together with agents to drive customer success—powered by AI, data, and action. Visit www.salesforce.com for more ...