Salesforce Commerce Cloud is one of the leading digital commerce platforms that helps businesses deliver seamless shopping ...

Salesforce Inc. today announced the general availability of Agentforce, its suite of tools for building autonomous artificial intelligence agents to augment work for enterprise employees worldwide.

OVER the past 15 or so years, Shopify has established itself as the go-to for mom-and-pop businesses looking to set up shop ...

Salesforce co-founder and CEO Marc Benioff ... It later expanded to include a web and mobile app version as well (and was the new name given to Microsoft’s GPT-powered Bing Chat).

Salesforce imagines this tool being used by a retail company to build an app that identifies customers experiencing shipping problems, and then responds accordingly. The third new tool announced ...

Former Salesforce co-CEO Bret Taylor has embarked on a new journey as the co-founder of Sierra, a startup building customer experience AI agents, which Taylor thinks have the potential to ...

As holiday bargain hunters flock to crowded malls and online platforms, retailers will battle for visibility in inboxes, on ...

At a recent executive event on the heels of a Salesforce Agentforce World Tour Event in London ... might start asking why they can’t yet do the same across their other apps and infrastructure.

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new ...

By seamlessly integrating into Salesforce apps and leveraging the real-time ... The company’s rebranding aligned with its vision of mobile-first solutions, and we played a pivotal role in ...

Maxson brings nearly 20 years of experience in integrated marketing leadership. Most recently, she served as CMO for Tableau, a Salesforce company and leader in data visualisation, where she ...