I write about tech that impacts my small business - and yours. Earlier this month Salesforce, the undisputed leading customer relationship management software provider in the world, announced that ...

Commissions do not affect our editors' opinions or evaluations. The Salesforce brand name is practically synonymous with customer relationship management (CRM), but it’s far from the only option ...

Aircall’s top-tier package includes a power dialer and Salesforce integration for $ ... and call management. Softphone applications have necessary calling features, like a keypad and contact ...

Salesforce pricing starts at $25 per user, per month for its Sales Cloud and Service Cloud platforms, as well as the small business Starter Suite plan that offers marketing, sales, service, and ...

Klarna's (KLAR) CEO Sebastian Siemiatkowski said that the company is shutting down its software as a service provider (SaaS) ...

Unlike Ooma, however, RingCentral doesn’t include calls to Mexico, and their cheaper plans miss out on basic internet fax tools and popular integrations with Salesforce and Zendesk. This is why ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Its web and mobile-optimized apps can turn any device you use into a softphone in a few simple ... Oracle, Slack, Salesforce, Zoho, and many others. Vonage implements tight security measures ...

The Salesforce chief called Copilot "disappointing" in a post on X. Salesforce has launched its own AI assistant called Einstein Copilot. On both occasions, Benioff compared Microsoft's Copilot to ...

Salesforce is expanding its global footprint with the opening of its new office in Dubai Internet City in the UAE as part of its broader strategy to foster artificial intelligence (AI) innovation ...

Stephanie is a professional finance and small business writer with more than a decade of experience. Her work has been featured on a variety of top finance sites, including The Penny Hoarder ...

Vonage offers a good selection of third-party software integrations, notably including Salesforce ... Nextiva's modern-looking, easy-to-use softphone apps make it a good choice for businesses ...