Salesforce plans to hire over 1,000 employees to support sales of its new generative AI product designed to execute business ...

As the traditional approach to lead scoring can be rigid and subjective, the rapid change in customer preferences calls for a more dynamic, data-driven solution.

A customer service team in an office setting using the company's Customer 360 platform to communicate with customers.

The launches make it easier for companies to deliver simple, effective and reliable AI solutions for all data, including ...

Brands like Saks has already launched AI agents and is helping customers return items and process refunds. If you're ...

The platform for data agents enables teams to easily and safely advance their businesses with data-driven insights they can act on to deliver measurable impact.

A recently Microsoft study in conjunction with IDC shows a continued bias for generative AI solutions by companies with usage ...

Only some of the 16 companies explicitly said they’d stick to the AI pledges made to the current administration.

An era of cautious, low-stakes experimentation is rapidly giving way to tangible changes in how some of Australia’s largest ...

Writer has raised $200 million at a $1.9 billion valuation to expand its enterprise-focused generative AI platform. The round ...

Snowflake Intelligence will provide an interface to design ‘data agents’ to help generate insights from enterprise data and ...