Compared to other software that may need large investments in IT technical base and support ... live agents, or knowledge ...

The round was co-led by Premji Invest, Radical Ventures, and existing investor ICONIQ Growth, with participation from investors including Salesforce Ventures ... team and a rapidly growing customer ...

The way companies deal with their customers is going to change in the AI era, two of Australia’s biggest companies say, but ...

including sales transactions in a database, documents in knowledge bases such as SharePoint, productivity tools such as Slack, Salesforce, and Google Workspace ... now available on its award-winning, ...

According to Salesforce, 80% of customers say customer service is as ... Shopify customer service apps can fulfill this need ...

When you picture your customer base ... This knowledge, in turn, improves your ability to anticipate their needs and deliver ...

Snowflake Intelligence will provide an interface to design ‘data agents’ to help generate insights from enterprise data and ...

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documents in knowledge bases like SharePoint, information in tools like Slack, Salesforce, and Google Workspace. According to the company, the platform, underpinned by Cortex AI’s capabilities, ...

Snowflake is also releasing a managed version of the Apache Polaris catalog, which it introduced and released to open source ...